Towards a Model to Understand the Influence of Trust in Knowledge Sharing Decisions
نویسندگان
چکیده
In this paper, we analyze the role of trust in knowledge sharing decisions. Based on experiences in a practical implementation of knowledge sharing support in a organization, we provide a basic model of trust in terms of the beliefs of the trusting party, both in its role as knowledge supplier and knowledge receiver. The model takes into account different aspects of the knowledge, the characteristics of the exchange partner (e.g., competence and integrity) and contextual factors. We have used this model to organize the features of Castelfranchi’s socio-cognitive knowledge-sharing operations [3]. The overall goal of the framework is to provide a starting point for an analysis of the role of personal attitudes in the successes and failures of organizational knowledge flows.
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